Privacy Policy

Last updated: September 7, 2026

Sturdy Stables LLC ("Sturdy Stables," "we," "us") respects your right to keep your personal information private. This policy explains what information we collect through sturdystables.com, how we use it, and how we keep it secure.

Information we collect

We collect personal information when you place an order, create an account, or contact us. Depending on what you do on the site, that can include:

• Your name, email address, and phone number
• Your shipping address and any delivery notes you leave for us (like gate codes or barn drop off instructions)
• Your order history and subscription details
• Account login details if you create an account (your password is stored hashed, never in plain text)
• Your IP address and basic device information, used for security and to prevent fraud and spam

Payments

All payments are processed by Stripe, our payment provider. Your card number goes directly to Stripe and never touches our servers. We only receive confirmation that a payment succeeded, along with the contact and shipping details needed to fulfill your order. You can read Stripe's privacy policy at stripe.com/privacy.

How we use your information

• To fulfill and ship your orders and manage your subscription
• To send order confirmations, receipts, and shipping updates
• To respond when you contact us for support
• To send occasional emails about our products and offers, which you can opt out of at any time using the link in any marketing email
• To understand how the site is used so we can improve it

We do not sell your personal information. We do not share it with anyone except the service providers below, or when the law requires it.

Advertising and analytics

We may use cookies and similar technologies, including advertising pixels from platforms like Meta (Facebook and Instagram), to measure how our ads perform and to show relevant ads to people who have visited our site. These tools may collect information about your visit under their own privacy policies. You can control ad personalization in your platform settings and limit cookies in your browser.

Service providers

We use trusted companies to help run the store, including Stripe for payments, our hosting provider for the website, and email providers for receipts and updates. These providers can only access the information they need to do their job and cannot use it for anything else.

Your choices and access

You can ask us to correct, update, or delete your personal information at any time by emailing admin@sturdystables.com. If you have an account, you can also update your details by signing in. We will respond to deletion requests within 30 days, keeping only what we are legally required to retain (like tax records of past orders).

Children

Our site and products are intended for adults. We do not knowingly collect personal information from anyone under 18.

Changes to this policy

If we change this policy, we will post the updated version here with a new date. Meaningful changes will be flagged on the site or by email.

Contact

Questions about privacy? Email admin@sturdystables.com.